<!-- https://vuela.cloud/en/docs/getting-started/ -->

Language: [Español](https://vuela.cloud/es/ayuda/empezar.md)

# Getting started with Vuela

> Create your agency, finish the first-run setup and learn your way around the app in five minutes.

Getting started · [All help](https://vuela.cloud/en/docs.md)

Watch how it's done: https://vuela.cloud/docs/en/getting-started.mp4

Vuela keeps everything between a customer's first message and the paid trip in one place: the inquiry, the proposal, the payment, the booking and the trip itself. This guide takes you from nothing to your first proposal.

## 1. Create your agency

1. Go to [crm.vuela.cloud/register](https://crm.vuela.cloud/register).
2. Fill in your name, the **Agency name**, your email and a password of at least 8 characters.
3. Press **Create agency**.

You're the agency's owner. You get a 14-day free trial, with no card.

> **Were you invited to an agency that already exists?** Don't create a new one: open the invite link you were sent and join from there. See [Your team and roles](/en/docs/team-and-roles/).

## 2. Finish the setup

Right after you sign up, Vuela offers five short steps. Skip any of them with **Skip for now** and finish it later in **Settings**.

| Step | What you do |
|---|---|
| **Your agency** | The name, default currency, email, phone and WhatsApp your customers see. |
| **Your brand** | Your logo and social profiles. They appear on every proposal, pay link and trip page. |
| **Your team** | Invite links for the people who work with you. |
| **Get paid online** | Connect Mercado Pago or Stripe so customers can pay from their phone. |
| **Your first trip** | A customer and the trip they're asking about. |

When you're done, the **All set** screen shows what's configured and takes you straight to **Build the first proposal**.

## 3. Find your way around

The menu on the left follows how an agency works:

- **Dashboard**: the day at a glance. Tasks, upcoming departures, messages that need a reply and payments due.
- **Inbox** and **Tasks**: what you need to answer and what you need to do.
- **Sales**: **Customers**, **Inquiries** and **Proposals**.
- **Operations**: **Calendar**, **Bookings**, **Payments** and **Suppliers**.
- **Insights**: **Reports** and **Activity**.
- **Settings**, at the bottom, next to your profile picture.

On a phone, the menu becomes a bar at the bottom with the main sections.

## 4. Go anywhere from the keyboard

Press <kbd>⌘</kbd> <kbd>K</kbd> (<kbd>Ctrl</kbd> <kbd>K</kbd> on Windows), or just <kbd>/</kbd>, to open search. Find customers, inquiries and pages, and create new things without touching the mouse.

You can also jump between sections with <kbd>g</kbd> and a letter:

| Shortcut | Goes to |
|---|---|
| <kbd>g</kbd> <kbd>d</kbd> | Dashboard |
| <kbd>g</kbd> <kbd>i</kbd> | Inbox |
| <kbd>g</kbd> <kbd>t</kbd> | Tasks |
| <kbd>g</kbd> <kbd>c</kbd> | Customers |
| <kbd>g</kbd> <kbd>o</kbd> | Inquiries |
| <kbd>g</kbd> <kbd>p</kbd> | Proposals |
| <kbd>g</kbd> <kbd>a</kbd> | Calendar |
| <kbd>g</kbd> <kbd>b</kbd> | Bookings |
| <kbd>g</kbd> <kbd>m</kbd> | Payments |
| <kbd>g</kbd> <kbd>u</kbd> | Suppliers |
| <kbd>g</kbd> <kbd>r</kbd> | Reports |
| <kbd>g</kbd> <kbd>s</kbd> | Settings |
| <kbd>g</kbd> <kbd>f</kbd> | Search flights |
| <kbd>g</kbd> <kbd>h</kbd> | Search hotels |

## 5. Ask any screen for a tour

Every screen has a **Tour** button at the top right. It shows what each part is for in under a minute. The first time you open a screen, Vuela offers it on its own.

## What's next

The shortest path to your first sale:

1. [Add a customer](/en/docs/customers/).
2. [Open an inquiry](/en/docs/inquiries/) for the trip they want.
3. [Build the proposal](/en/docs/proposals/) and [send it](/en/docs/sending-proposals/).

**Not using Vuela yet?** Try it free for 14 days, no card. [Try it free](https://crm.vuela.cloud/register?plan=monthly&lang=en)

---

Sell the dream of travel. Vuela handles the rest. [14 days free, no card](https://crm.vuela.cloud/register?plan=monthly&lang=en) · [Log in](https://crm.vuela.cloud/login) · [Pricing](https://vuela.cloud/en/pricing.md) · [Blog](https://vuela.cloud/en/blog.md)
