Language: [Español](https://vuela.cloud/es/ayuda/enviar-propuestas.md) # Send the proposal and get it accepted > Share a branded link on WhatsApp or by email. The customer compares the options, picks and accepts from their phone. Sales · [All help](https://vuela.cloud/en/docs.md) Watch how it's done: https://vuela.cloud/docs/en/sending-proposals.mp4 Your customers don't get a PDF: they get a link to a page with your brand that works well on a phone. There they compare options, pick what they prefer and accept the trip. ## Send the proposal 1. In the proposal, press **Mark as sent**. 2. Under **Send to customer**, send the **Customer link**: - **WhatsApp** opens a chat with the customer, with the message already written; - **Email** opens your mail app with the subject and the link; - **Copy** puts it on your clipboard to paste anywhere. Marking it sent creates the link if the inquiry didn't have one, and schedules a follow-up task for you. > Draft and ready proposals don't show on the link. Only sent ones do. ## One link per inquiry The link belongs to the inquiry, not to each proposal. If you send Option A and then Option B, the customer sees both on the same link and can compare them. There's no new link to send. ## In person: the QR code Press **Show QR codes** and the customer scans the proposal with their phone camera. Handy when they're at your office. ## What the customer sees - Your logo, social profiles and contact details. - Each option, with its flights, stays and experiences, and the trip day by day. - The choices to pick from, with a price that updates instantly. - The trip total, the price per traveler and how long it's valid. They never see your costs or your margin. ## When the customer accepts The customer presses **Accept & book this trip** and confirms with **Yes, book it**. Then: - the proposal becomes **Accepted** and the inquiry **Booked**; - the inquiry's other options are rejected; - if you've connected Mercado Pago or Stripe, the customer can pay the deposit right away (see [Online payments](/en/docs/online-payments/)); - their day-by-day trip page unlocks. If the customer confirms some other way, press **Mark accepted** and the same happens. ## When the customer declines The customer can press **Not for me — decline this option** and tell you why: it's over budget, the dates don't work, it's not the trip they wanted or they booked elsewhere. The reasons stay on the proposal under **Why they declined**, so you can come back with something better. ## Regenerate the link If you sent the link to the wrong person, press **Regenerate link**. The old link stops working for anyone who has it, and you need to send the new one to the customer. ## The trip, day by day Once accepted, the customer gets a page with the whole trip: a countdown, the weather at the destination, each day with its flights and hotels, the confirmation numbers and a button to message you. Copy that link with **Copy trip link**. See [Bookings and trips](/en/docs/bookings-and-trips/). **Not using Vuela yet?** Try it free for 14 days, no card. [Try it free](https://crm.vuela.cloud/register?plan=monthly&lang=en) --- Sell the dream of travel. Vuela handles the rest. [14 days free, no card](https://crm.vuela.cloud/register?plan=monthly&lang=en) · [Log in](https://crm.vuela.cloud/login) · [Pricing](https://vuela.cloud/en/pricing.md) · [Blog](https://vuela.cloud/en/blog.md)