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Language: [Español](https://vuela.cloud/es/ayuda/equipo-y-roles.md)

# Your team and roles

> Invite the people who work with you, choose what each of them can do and set up your profile.

Getting started · [All help](https://vuela.cloud/en/docs.md)

The whole team works on the same customers, inquiries and proposals, and sees each other's changes instantly, on any device.

## The roles

| Role | What they can do |
|---|---|
| **Owner** | Everything: agency settings, the team, payment providers, integrations and the subscription. |
| **Operator** | The everyday work: customers, inquiries, proposals, bookings, tasks, messages and payments. They don't change agency settings. |
| **Customer** | Sees only their own trips, in the customer portal. See [The customer portal](/en/docs/customer-portal/). |

An agency always keeps at least one owner.

## Invite someone

1. Go to **Settings → Team**.
2. Under **Invite someone**, choose the role they **Join as**.
3. Press **Create invite link**, then **Copy link**.
4. Send the link however you like: WhatsApp, email or a message.

Each link is for one person, works once and expires in 7 days. Until someone uses it, it's listed under **Pending invites**, where you can **Revoke** it.

Whoever opens the link creates their account (or signs in with the one they have) and joins your agency with the role you picked.

> One person can work in several agencies with the same account. Each agency invites them separately.

## Change a role or remove someone

In **Settings → Team**, press **Manage** next to the person:

- **Change role** gives them another role. For the customer role, choose which customer they're linked to.
- **Remove from team** takes away their access to the agency on every device.

Only owners can change roles and remove people.

## Your profile

Press your picture or name at the bottom left to open **Your profile**. There you set:

- your **Picture** (cropped to a square),
- your **First name** and **Last name**,
- a **Bio** and your **Socials**, which your teammates see.

The email you sign in with can't be changed here.

Under **Appearance**, pick the **Mode** (light, dark or your system's) and the app's **Colour**: Lagoon, Ocean, Forest, Orchid or Sunset. It's saved in that browser, so each person on the team can have their own.

## Assign work

Every task can have an **Assignee**. In **Tasks**, the **Mine** filter shows only yours. See [Tasks and follow-ups](/en/docs/tasks/).

**Not using Vuela yet?** Try it free for 14 days, no card. [Try it free](https://crm.vuela.cloud/register?plan=monthly&lang=en)

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